New member orientation June 26, 2015
Rainbow Guide for providers
This specially designed toolkit helps support our providers’ office staffs with key operational and preventative services information.
The toolkit includes:
- Request for interpreter Services
- Privacy and Confidentiality
- Reporting Fraud and Abuse
- Patient Rights
- Grievances and Appeals
- Informed consent & Sensitive Services
- Provider Training
- Access & Availability
- CHDP and PM160 INF
Toolkits are currently being hand delivered by the CalViva Provider Relations Team.
To request your toolkit please contact Provider Relations at 559-445-8744.