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Member Resources

Member Handbook

This document explains your rights, responsibilities and benefits as a Member of CalViva Health.

Download this Member Handbook (English)

Download Member Handbook (Español)
Download Member Handbook (Hmong)

Download the CalViva Health Member Rights and Responsibilities

Continuity of Care Policy

Learn how to continue your care if the status of your health plan changes.

Download the Continuity of Care Policy (English)

Download the Continuity of Care Policy (Español)
Download the Continuity of Care Policy (Hmong)

Please note: There are new options for managing your Digital Medical Records.

Contract Drug List

View the Contract Drug List (CDL) on the DHCS website

The California Department of Health Care Services (DHCS) maintains the Medi-Cal CDL.

Member Transportation Services Guide

Learn how to receive no-cost transportation services.

Download the Member Transportation Services Guide (English)

Download the Member Transportation Services Guide (Español)

Download the Member Transportation Services Guide (Hmong)