Member Info - CalViva Health

Programs, Resources & Education

Get more from your health plan membership by using your benefits.

As a CalViva Health Medi-Cal member, you can become healthier by taking advantage of free resources available to you and your family. Learn more about our free health education programs and services by calling 1-800-804-6074 (TTY 711).

Wellness Programs

Pregnancy Matters!^SM Pregnancy Education and Support Program

CalViva Health is here to help our members have healthy pregnancies and healthy babies. In addition to prenatal (before birth) and postpartum (after birth) health care services, members have access to the resources listed below.

Free healthy pregnancy education packet
Get up to three packets with information about nutrition, exercise and health exams during pregnancy, and tips to care for your newborn.
Breastfeeding and Nutrition Support Line
Get answers from a nurse to your questions about nutrition during pregnancy and breastfeeding.
Nurse Advice Line
Speak to a nurse 24 hours a day, 7 days a week when you have a health question or concern.
Nurse Case Management
A CalViva Health nurse will work with members who have high-risk pregnancies to ensure the best possible outcome.

To order educational materials and access these services, call the Member Services Department:
(888) 893-1569 -(TTY 711)

Postpartum Care Incentive Program

Your baby is finally here! Congratulations! Now get a $25 Visa gift card for going to your postpartum (after birth) visit!

CalViva Health cares about you and your health. Taking care of your health allows you to take care of your new baby. If you go to your postpartum visit 3 to 6 weeks after your baby is born (visit should take place by December 31, 2016), we will send you a $25 Visa gift card.

To get your $25 Visa gift card:

Mother should be an active CalViva Health member.
Visit should take place 3 to 6 weeks after your baby is delivered.
Complete the “Postpartum Visit Incentive Form” and send it back to CalViva as soon as you can.

To make an appointment for your postpartum visit, call Member Services at 1-888-893-1569, TTY 711.

Fit Families for Life – Be In Charge!^SM Weight Control Program

CalViva Health’s Health Education Department offers the following weight control programs to CalViva Health members at no cost. They are designed to help you and your family be at a healthy weight. Call the Health Education Information Line at 1-800-804-6074 (TTY 711) for more information on any of the following programs:

Fit Families for Life – Home Edition

This is a five-week family program for your home. It will teach you how to make better food choices and how to exercise more. The program workbook is in English and Spanish and covers many topics. They include:

How to read a nutrition facts label
Tips for adding fruits and veggies to your meals
Tips for eating out
Exercise and much more

You will also receive a healthy recipe cookbook and an exercise DVD. With the DVD, your family can do standing, chair and floor exercises for 10 minutes at a time.

Fit Families for Life – Weight Control Library

CalViva Health has many educational materials to help your family be healthy. Examples include:

Tips for Weight Control
Basics of Exercise
Healthy Eating for Healthy Living
and much more

All these materials can be mailed to your home.

Fit Families for Life – Coaching Program

Members between ages 6 and 20 can speak with a nurse in a 5 week telephone coaching program.

Speak to a nurse at a time that is good for you
Nurse can speak with the member or the parent
Nurse can help you develop and achieve your nutrition and physical activity goals

Ask your doctor about this program or contact us for more information.

Fit Families for Life – Breastfeeding and Nutrition Support Line

A nurse is available 24 hours a day, 7 days a week to answer your questions about breastfeeding or nutrition.

A nurse can speak with you in your preferred language
A nurse can offer you advice and educational materials

Asthma – Be In Charge!^SM Disease Management Program

CalViva Health offers the Asthma Be In Charge!^SM program to help you manage your asthma.

You may get educational materials and important phone messages to help you stay healthy.
You may speak with a nurse to ask questions on medicines, nutrition and screening test to control your asthma.

If you have asthma, CalViva Health will invite you to join the program. Call 1-800-804-6074 (TTY 711) to enroll if you have not heard from us.

Diabetic Screenings Incentive Program

Get a $50 Visa gift card for getting your yearly diabetes tests! Controlling your diabetes can help you feel better and live longer.

CalViva Health will give you a $50 Visa gift card just for sending us proof that you have had your diabetic screenings. If you are an active CalViva Health member:

Get your eye exam, A1C blood test, kidney test, and blood pressure screen done, at least once a year.
Have your doctor or office staff sign and date each test on the log.
Send the completed log to CalViva Health using the postage paid envelope to get your free gift card!

If you have any questions about this program, please call Member Services at 1-888-893-1569. TTY 711

To sign up for any of our Diabetes Class, call our Health Education Information Line at 1-800-804-6074.

Diabetes – Be In Charge!^SM Disease Management Program

CalViva Health offers Diabetes-Be In Charge!^SM program to help you manage your diabetes.

You may get educational materials and important phone messages to help you stay healthy.
You may speak with a nurse to ask questions on medicines, nutrition and screening test to control your diabetes.

If you have diabetes, CalViva Health will invite you to join the program. Call 1-800-804-6074 (TTY 711) to enroll if you have not heard from us.

California Smokers Helpline Stop Smoking Program

The California Smokers’ Helpline is a no cost stop smoking program for CalViva Health members of all ages.

California Smokers’ Helpline offers:

One-on-one, personalized, telephone based coaching with a quit coach in six languages
Education materials on how to stop smoking
Online quitting plan
Texting program
Home delivery of nicotine patches
Medication may be available for eligible members.

To enroll, please call the California Smokers’ Helpline directly at 1-800-NO-BUTTS or 1-800-662-8887. Also, enroll online at www.nobutts.org. Counselors are available weekdays, 7 a.m. to 9 p.m., and weekends, 9 a.m. to 5 p.m. Or sign up 24/7 online.

MyStrength – The Health Club for Your Mind

We all struggle with our moods at times. Anxious or depressive thoughts can weigh us down. Some of us may struggle with drugs or alcohol. Seeking help and focusing on your mental health is important.

MyStrength is safe and secure—just for you. It offers personalized resources to improve your mood. Learning to use myStrength’s tools can help overcome the challenges of drug and alcohol abuse.

Enter "http://www.MyStrength.com/calviva" in your web browser
Click "Sign up."
Complete the myStrength sign-up process with a brief Wellness Assessment and personal profile.
Go Mobile! After setting up an online account, download the myStrength app for iOS and Andriod devices and register using the same email and password.

Health Resources & Education

Nurse Advice Line

Do you feel sick and need advice? You can call your doctor and ask for help. Or you can call CalViva Health’s Nurse Advice Line at 1-888-893-1569 (TTY 711) for fast and free advice. A nurse is available to speak to you 24 hours a day, 7 days a week. The nurse can speak to you in your preferred language and guide you to take care of your health care needs.

Helpful Websites

CDC Website: The US Centers for Disease Control and Prevention has lots of information on health and safety topics to keep you and your family healthy. Information is available in English and Spanish.

Alliance Working for Antibiotic Resistance Education (AWARE) website: AWARE informs parents on the importance of using antibiotics appropriately. Information is available in English and Spanish.

USDA Website: This website provides information on nutrition. It also teaches you how to eat healthy.

Teen Health website: This site provides useful health information for teens.

Health Education Classes

CalViva Health provides free health education classes to schools, hospitals, providers and community based organizations in several counties throughout California. We offer a variety of class topics based on community requests such as fitness, stress management, nutrition, diabetes and much more. The classes are available in English and Spanish.

For more information or to attend a class, call the Health Education Information Line at (800) 804-6074 (TTY 711).

Health Education Materials

CalViva Health offers free health education materials and resources to help you stay healthy. Health education materials are available in different languages and alternative formats (large font, audio files or Braille) upon request.

Call our toll free Health Education Information Line at (800) 804-6074 (TTY 711) for more information.

Feel free to download copies of the materials below as needed. You will need Adobe Reader to view the following files.

Antibiotics

Asthma

Breastfeeding

Diabetes

Exercise

Family Planning

Health Education Programs

Healthy Heart

Hypertension

Injury Prevention/Domestic Violence

Medications

Nutrition

Parenting

Pregnancy

Preventive Screening Guidelines (Checkup Recommendations)

Substance Abuse

Smoking Cessation

Stress Management

Tuberculosis

Weight Control

Member Handbook

Download this Member Handbook. This document explains your rights, responsibilities and benefits as a Member of CalViva Health.

Continuity of Care Policy

Download this Continuity of Care Policy to learn how to continue your care if the status of your health plan changes.

Formulary List

Download this Formulary LIst for the CalViva Health Medi-Cal Recommended Drug List (RDL) to know which drugs we cover.

Member Newsletters

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