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The Local
Medi-Cal Program

Welcome to CalViva Health, a locally managed public health care plan that operates under the Medi-Cal Managed Care Program. CalViva Health offers support to members, providers and residents of our local communities.

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The Interoperability and Patient Access Rule

You are now able to view your health information from a third party app on a mobile device or PC! Check out the Interoperability Page to learn more. To view the Spanish translation click here, or the Hmong translation click here.

COVID-19 Premium Waiver Due to Financial Hardship

If you or a member of your family is experiencing financial hardship due to the COVID-19 public health emergency, you can receive temporary assistance (stopping your monthly premium payment or receiving credit for payments made during the public health emergency) by calling one of the following numbers and requesting a COVID-19 premium waiver:

Medi-Cal for Families programs:
Optional Targeted Low Income Program (OTLICP)
1-800-880-5305
Medi-Cal Access Infant Program (MCAIP)
1-800-880-5305
Medi-Cal Access Program (MCAP)
1-800-433-2611
County Children’s Health Initiative (CCHIP)
1-833-912-2447

Note: For all of the above programs, call center hours are Monday through Friday from 8 a.m. to 7 p.m., or Saturday from 8 a.m. to Noon. TTY/TTD and language services are available.

Coronavirus Disease 2019

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See our Frequently Asked Questions for answers about COVID-19 vaccine safety, cost and more. The FAQs will be updated as new information and guidance become available.

Call our Nurse Advice Line
1-888-893-1569 TTY 711
or visit the California for
All COVID19 website at
https://covid19.ca.gov for
the latest information.

Get your yearly flu shot today!

Our Leadership

A yearly shot helps protect yourself and those around you. Plus, it’s available at no cost to you. Show you care about your friends and family members.

Talk to your doctor or
pharmacist and get your
yearly flu shot today!

Audited NCQA HEDIS Compliance Audit My2021 Medicaid logo

Quality Care

CalViva Health is proud to have successfully completed the NCQA-Certified HEDIS® Compliance Audit™. By undergoing an audit, CalViva Health has been certified as having a higher level of integrity to HEDIS data, and in recognition of our achievement has been awarded with a Compliance Audit seal!

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS®, the performance measurement tool used by more than 90 percent of the nation’s health plans. HEDIS is the measurement tool used by the nation’s health plans to evaluate their performance in terms of clinical quality and customer service.

CalViva Health is committed to quality improvement and is proud to be recognized for this successful audit achievement. #CalVivaHealthCares

For more information, visit the NCQA website (www.ncqa.org), which contains information to help consumers, employers, and others make more informed health care choices.