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The Local
Medi-Cal Program

Welcome to CalViva Health, a locally managed public health care plan that operates under the Medi-Cal Managed Care Program. CalViva Health offers support to members, providers and residents of our local communities.

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Change Healthcare notice

On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. At this time, CalViva Health has not been informed that any CalViva Health members’ information has been disclosed.

If you would like to learn more, visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 866-262-5342.

The Interoperability and Patient Access Rule

You are now able to view your health information from a third party app on a mobile device or PC! Check out the Interoperability Page to learn more.

We are Here to Help!

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Call us at toll-free 1-888-893-1569 TTY 711.

If you need help making an appointment call us. Please see Timely Access or Travel Time and Distance located here for more information.

Quality Care

CalViva Health is proud to have achieved NCQA Health Plan Accreditation, a recognition that highlights our commitment to delivering high-quality, patient-centered care. This Accreditation from the National Committee for Quality Assurance (NCQA) underscores our dedication to improving health outcomes and maintaining the highest standards in clinical quality, patient experience, and care management.

NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of managed care plans, managed behavioral healthcare organizations, preferred provider organizations, new health plans, physician organizations, credentials verification organizations, disease management programs and other health-related programs. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in healthcare.

CalViva Health’s Accreditation is a testament to our ongoing commitment to quality improvement and our mission to serve the community with integrity and care. To learn more about NCQA’s Health Plan Accreditation, visit the NCQA website at www.ncqa.org, where you can find information to help consumers, employers, and others make informed healthcare choices.