If you or a member of your family is experiencing financial hardship due to the COVID-19 public health emergency, you can receive temporary assistance (stopping your monthly premium payment or receiving credit for payments made during the public health emergency) by calling one of the following numbers and requesting a COVID-19 premium waiver:
Medi-Cal for Families programs:
Optional Targeted Low Income Program (OTLICP)
Medi-Cal Access Infant Program (MCAIP)
Medi-Cal Access Program (MCAP)
County Children’s Health Initiative (CCHIP)
Note: For all of the above programs, call center hours are Monday through Friday from 8 a.m. to 7 p.m., or Saturday from 8 a.m. to Noon. TTY/TTD and language services are available.